Chatwoot

I contributed fixes for contact search and Telegram caption handling in Chatwoot, an open-source customer support platform.

Project context

Merged fixes in a Ruby on Rails and Vue codebase; a separate sidebar proposal was closed without merging.

Date: 10/25/2021
#Ruby on Rails #VueJS #Typescript #PostgreSQL

Contribution summary

I contributed fixes for contact search in Vue and Telegram caption handling in Ruby on Rails, working within Chatwoot’s existing application flows and upstream review process.

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Pull requests

  • Merged PR #3241: fixed contact search with a leading plus sign by removing it before dispatching the query.
  • Merged PR #3257: used the Telegram caption when message text was absent or blank, and added a regression test for a caption without text.
  • PR #3237 (closed, not merged): proposed title-casing sidebar team names in API output and updated a related assertion.

PR #3241

Contacts search fix for country-code input.

PR #3257

Telegram caption rendering fix with regression test coverage.

PR #3237

Sidebar team-name casing proposal, closed without merging.

Approach

I kept the fixes focused on the affected application paths. For the Telegram fix, the regression test checks that a caption is saved as the message content when there is no text body.

Let’s Connect

Interested in discussing a role, a project or something technical? Feel free to send me a message. I’ll get back to you when I can.
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